Self Catering Holiday Cottage in North Devon

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Welcome to Brookville Cottage

This Guest Information folder should provide basic details about Brookville and the local area. If you feel there is additional information that would be useful to be included for other guests, then please feel free to email us. We hope you have a wonderful holiday and enjoy your stay at Brookville.

PDFs of useful information can be downloaded here

General Information

Contact Information

Whilst we make every effort to ensure Brookville is in full working order, occasionally something goes wrong. We want your stay to be as enjoyable as possible and therefore if you have any issues or queries then please let our caretaker know and he will work with you to resolve the problem as quickly as possible. Our friendly caretaker, Mike, helped us refurbish Brookville and therefore knows more than anyone how it works, so please do not hesitate to contact him should you need help.

Mike Lee +44 (0) 7806 445 977
[email protected]

Should you wish to contact us to let us know about your stay, report a non urgent issue, want to make suggestions for improvement or just want to say ‘hello’ then please feel free to email us:

[email protected]

Internet & WiFi

We are lucky to have a super fast broadband link with unlimited use, and the wifi signal can be found in all areas of the house. Please feel free to connect your devices but please only use it for personal and legal purposes.

Smoking

You are respectfully reminded that Brookville is a non-smoking establishment and we request that you refrain from smoking whilst in the house.

Fire Safety

In the event of a fire the smoke detectors will sound an alarm. There are fire extinguishers located on each floor, which may be used, ONLY IF SAFE TO DO SO. Please evacuate the building as quickly and calmly as possible. Please close all doors and do not stop to pick up belongings. Please familiarise yourself with your means of escape which is as follows:

Front Door & Back Door on the ground floor, and via the french windows on the top floor.

Call the emergency services on 999

Contact our caretaker, Mike Lee on +44 (0) 7806 445 977

First Aid

A first aid kit can be found in the cupboard under the kitchen sink. Emergency medical information can be found elsewhere in this guide.

Heating & Hot Water

We have a combi-boiler system which means hot water is available on demand at all times. The heating is on a timer and comes on in the morning and evening, however, if you wish to have the heating on then the timer can be overridden by using the NEST thermostat. If you have any issues with the heating, please call our caretaker, who can control the heating remotely.

Maintenance

We make every effort to ensure that everything is in good working order, but occasionally you might find something that requires some attention. For major issues please contact our caretaker who will be happy to assist, however, if its something minor then please complete a maintenance request slip and leave on the dining table at the end of your visit so it can be rectified ready for the next guest.

Garden & BBQ

The garden can either be accessed via the french doors in the top bedroom, or via the footpath to the right of the car park. Please do not use the steps by the ground floor rear door as they are old and unsafe. This access route has therefore been blocked for your safety. The garden has a charcoal BBQ which you are welcome to use, however, we do ask that you leave in an appropriate state after use ready for the next guest.

Log Burner

There is nothing nicer on a cold day than to snuggle in front of the fire, so please feel free to light the log burner for which we have provided a basket of logs for your use. Additional logs can used from our log store located in the Brookville car park. Log burners get extremely hot, so please ensure you use the fireguard provided and keep the children safely away from the area immediately surrounding the stove.

Pillows and Blankets

Additional pillows and blankets can be found in the top of the bedroom wardrobes.

Entertainment

A selection of DVDs, games and books can be found in the lounge bookcase. All TV’s have Amazon Firesticks installed which allow access to all the major channels and radio stations via an app. Terrestrial Freeview channels are only available on the lounge TV. In addition, we have provided Netflix which can be access by all TV’s, either via the Amazon Firestick or via the Netflix button on the TV remote control. A CD player / bluetooth speaker can also be found in the lounge, unfortunately FM and digital radio signals are too weak to be picked up. However, radio stations can be found on the TVs via the app on the Amazon Firestick.

Instruction Manuals

Appliance instruction manuals can be found using the links on this page.

Guest Book

We love reading your comments in the guest book so its is always appreciated when people take the time to write their messages. Had a fabulous meal somewhere? Found a great location to visit? Got a great tip or hint for other guests? These are the type of things everyone enjoys reading.

Refuse & Recycling

Our refuse and recycling is collected on a Monday. Please leave any rubbish to be collected by the Front garden wall.

Departure

After a great holiday, its always sad to leave, but when the time comes, here is a useful checklist :

  • Please leave by 10am on day of departure
  • Leave any comments in the Guest Book
  • Complete a maintenance slip for any maintenance issues
  • Place the door key in the key safe by the front door
  • Place any other keys on the kitchen table
  • Check to ensure you have taken all your belongings
  • Place dirty crockery etc in the dishwasher and start
  • Like the Brookville Facebook page!

Travel

Bus

The local public bus service, provided by Filers Travel,is the 301 which operates Monday to Saturday (excluding Bank Holidays), travelling from Combe Martin to Barnstable, via Ilfracombe, and back again. A timetable and route information can be found at filers.co.uk and traveline.info, or call Traveline on 0871 2002233

Train

The nearest train station is in Barnstable, operated by Great Western Railways. Time table and route information can be found at nationalrail.co.uk, or call National Rail on 03457 48 49 50 / +44(0)20 7278 5240 (24hr)

Taxi

  • Andys Cabs +44 (0) 1271 889200
  • Bag-a-Cab +44 (0) 7890 972578
  • Ace Taxis +44 (0) 7780 065798

Fire, Ambulance & Police

Dial 999

Medical

In a medical emergency dial 999

For free 24 hour medical assistance dial the NHS on 111 or visit nhs.uk

Combe Martin Health Centre

Castle Street, Combe Martin, EX34 0JA - 01271 882406

Standard Opening Hours:

  • Monday: 08:30 – 12:30 -14:00 – 18:00
  • Tuesday: 08:30 – 12:30 -14:00 – 18:00
  • Wednesday: 08:30 – 12:30
  • Thursday: 08:30 – 12:30 -14:00 – 18:00
  • Friday: 08:30 – 12:30 -14:00 – 18:00

Hospital

The nearest 24 hour Accident and Emergency hospital is North Devon District Hospital, Raleigh Park, Barnstaple, EX31 4JB

Pharmacy

Boots Chemist, Borough Road, Combe Martin, EX34 0AN

Local Amenities

Banks

Lloyds Bank High Street, Combe Martin, EX34 0EB

Barclays, Natwest and Nationwide can be found in Ilfracombe High Street. All major banks can also be found in Barnstaple.

Post Office

Nisa Newsagent, King St, Combe Martin, EX34 0AD

Cashpoints

Cashpoints can be found at the Postoffice, Lloyds Bank, and most local convenience shops

Library

Westbourne Terrace, High Street, Combe Martin EX34 0EQ

  • Monday: Closed
  • Tuesday: 10:00 – 13:00
  • Wednesday: 10:00 – 14:00
  • Thursday: Closed
  • Friday: 14:00 -17:00
  • Saturday: 10:00 -12:00